Concept collection
No orders or pre-orders are accepted for these concepts, so there is no concept order to cancel and no cancellation fee.
Before sales begin
The order-change and cancellation window, fulfillment cutoff and handling of payments must be confirmed and disclosed before purchases are enabled. No unconfirmed deadline or cancellation charge is imposed by this preview.
Separate existing orders
If your request concerns a separate existing purchase, contact support promptly with your order reference and requested change. The terms that applied to that purchase remain applicable; this page does not promise that an already dispatched order can be canceled.
Contact service@nestlyvera.com or call +852 2541 3717. Include your order reference if your inquiry concerns a separate existing purchase.